United Arab Emirates University UAE Jobs 2022 | Job Opportunities In United Arab Emirates University Al Ain

United Arab Emirates University UAE Jobs 2022: United Arab Emirates University UAE Has Invited Applications For The IT Helpdesk Specialist Posts. Full Details Of United Arab Emirates University UAE Jobs Are Available In This Article At www.uaeu.ac.ae | United Arab Emirates University UAE Jobs Near Me In Al Ain | United Arab Emirates Government Jobs | Interested Candidates Can Apply By Visiting United Arab Emirates University UAE Career Portal And Get Job Information.

United Arab Emirates University UAE Jobs Vacancies 2022: Finding The Right Job For Oneself Can Be Hard. Introspection Starts To Surround You With Questions Like- “Am I Capable Of This Job?”, “Will This Job Pay Me Enough?” Etc. Well, You Have Visited The Right Place To End Self-Questioning. United Arab Emirates University UAE Is Recruiting Candidates To Work With Them Hand In Hand. Not Only Freshers And Experienced Candidates But Also The Ones Who Are Not Qualified Or Do Not Have A Pre-Experience Are Welcomed. There Have Been Various Vacancies Posted So Far For Hiring New Candidates.

United Arab Emirates University UAE Jobs Vacancy 2022: This Article Aims To Provide You With The Right And Total Information Available Right Now For The Job Offerings By United Arab Emirates University UAE.

United Arab Emirates University UAE Jobs 2022 | Apply Online For IT Helpdesk Specialist Jobs Vacancy

United Arab Emirates University UAE Careers Jobs 2022:  For those aspiring to work in the board, this is the right chance for you to apply now. United Arab Emirates University UAE Jobs reshape lives, create never-ending possibilities, and build great relationships; It is recruiting for various jobs this year. The company has decided to give a salary of AED 6000.00-15000.00 for the post of IT Helpdesk Specialist. People looking for jobs in United Arab Emirates University UAE can visit www.uaeu.ac.ae and apply for the job they dream of.

Summary For United Arab Emirates University UAE Jobs 2022

Name Of The Organisation United Arab Emirates University UAE Careers 2022
Name Of Post IT Helpdesk Specialist
Salary AED. 6000.00-15000.00 Monthly
Location Of Job Jobs In Al Ain

Job Description:

Looking At The Number Of Jobs Available In United Arab Emirates University UAE, There Is A Specific Job Description. Because Each Job Has Its Own Characteristics.

For All The Different Positions Available, There Are Different Eligibility Criteria. Some Of The Standard Criteria For All The Vacancies Are Given Below:

Job Description For IT Helpdesk Specialist

Grade Number:– 7
Job Title:– IT Helpdesk Specialist
Position Number:– 303570
Posting Number:– 3416
Job Description:– The position will require the individual to answer technical questions and accurately record a detailed description of the problem at hand. The Helpdesk Agent will also be responsible for tracking the incident from creation until completion to ensure that the incident has been resolved correctly. In the case that the Help Desk Agent is not able to provide a solution to the problem, she/he will be required to escalate it to the proper group or organization. IT Help Desk Specialist is responsible for Customer Satisfaction through the effective handling of incidents. This opportunity gives an opportunity to work in a dynamic environment coupled with training and substantial growth potential. The environment is a 24X7 challenging environment with many opportunities to support the customer. * The Help Desk Agent will provide telephone support for the University functions such as Information system in a volatile education and research environment. * Receiving, classifying, registering, monitoring, prioritizing, escalating and following up as a first point of contact on requests for technical assistance from users. * Provide users with first-level support and advice on standard requests Solving minor technical hardware and software issues Assisting to the preparation, deployment, maintenance and change of hardware and software in accordance with existing procedures. * Assisting in the creation and management of user accounts and access permissions in accordance with existing procedures. Monitoring availability of services and following up on events reported by the monitoring system. * In depth customer management to increases customer satisfaction. * Assist with desktop operating systems, Email, MS Office, many different purpose hardware, and Remote Access. * Assess and solve difficult remote site issues over the telephone & Live Chat * Provide quick and accurate answers to the user community in regards to system, escalation and correct documentation related problems/requests. * Rely on experience and judgment to plan and accomplish goals. * Act as a liaison between customers and technical teams. * Perform a variety of complicated tasks. * Work on shift basis within helpdesk working hour and able to work for extended hours if required. * Responsible to adhere with all information security policies and procedures of the University. * Other duties as assigned.
Minimum Qualification:– * Bachelor Degree in IT related field * Should have at least current 1 years of experience providing telephone and remote technical support * At least 1 year of experience using incident tracking software or ITSM Systems such as Mange Engine, Service Now, etc. * At least 1 year of experience in a high call volume environment * At least 1 year of experience handling concurrent or multiple tasks efficiently
Preferred Qualification:– * Good balance between customer service, technical skills, positive attitude and willingness to learn. * The ability to exercise appropriate judgment when assessing the needs of the client * Ability to determine the resolution best suited for each situation * Experience with Microsoft Operating Systems and Productivity tools * Basic understanding of customer Access, Applications, Customer Service, Desktop, network. * Ability and willingness to work in a demanding organization * Knowledge of the ITIL methodology * Typing skills of 50-60 WPM (preferred) * Aggressive learner, soft personal attitude, service organization intellectual capability and team/collaborative mentality are none negotiable requirements. * Strong analytical ability to resolve complex issues in addition to effective communication. * Ability to work both independently (with minimal supervision) as well as part of a team environment. * Ability to follow direction and meet deadlines as required. * Ability in meeting end user requirements and in providing high quality customer service. * Ability to prioritize and organize your own schedule. * Strong oral and written communication skills in English and Arabic
Expected Skills/Rank/Experience
Special Instructions to Applicant
Division Information Technology Division-CIO
Department IT Help Desk Unit
Job Close Date open until filled
Job Category Staff
Salary 6000 to 15000 AED

How To Apply For United Arab Emirates University UAE Recruitment 2022?

For Applying To United Arab Emirates University UAE Careers 2022, One Can Follow The Steps Listed Below:

Open United Arab Emirates University UAE Official Website www.uaeu.ac.ae And Make An Account

Look For The Job That You Think You Fit In Right

Applying From This Site Will Give You A Direct Link To The Company You Are Applying To, Or For Easy Applying, You Can Use The Same Site.

Fill Out The Application Form With The Correct And As Many Details As Possible.

Recheck The Details Filled In

Submit Your Form After Rechecking

Keep A Copy Of The Form In Case Required In Future

Keep Checking Your Emails Frequently

Submission Link For United Arab Emirates University UAE Jobs

This Article Provides All The Information Available So Far About The Job Vacancies Posted By United Arab Emirates University UAE. For More Information And New Updates, Visit The United Arab Emirates University UAE Careers Page.

So, Go Ahead And Apply As Soon As Possible, And Best Of Luck With Your Future!

Apply Now

Frequently Asked Questions

Q. What is the mode of application?

Ans. The current mode of application is online.

Q. Are these job offers only for locals of the locations mentioned?

Ans. No. It has been mentioned that applicants can be of any nationality.

Q. How can I search for more such job offers?

Ans. It is easy to search for it. Just search the relevant keywords, such as company names, job location, job position, work type, etc.

Disclaimer:- We really do not support any kind of misinformation and constantly try to give authentic information to our viewers. Also, our team always work to check the numbers in every article, our job portal will not be responsible for any mistake or error in the information provided by us. Before applying for any job, check on the career portal.

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